Frequently Asked Questions

Orders open for a few days each week. When they close, we bake everything fresh for that batch and have it ready for pickup or delivery. That’s how we keep things fresh.

A weekly drop is our lineup for the week — made in limited quantities and only available for a short window. Miss it, and you’ll have to catch the next one.

Not always. We rotate our menu regularly, with seasonal flavors and limited runs that keep things interesting.

Not yet. We’re working on adding pickup locations in the near future.

Yes—we’re delivering across the Hudson Valley, including: Scotchtown Middletown Slate Hill New Hampton Goshen Warwick Central Valley Washingtonville New Windsor Newburgh Walden Montgomery + surrounding areas!

For catering and larger orders, yes—we just ask for a 2-day lead time and a 3 dozen minimum. Our weekly drops are only available during their set ordering window.

Yes—everything is baked fresh in small batches and timed carefully for the best possible texture and flavor.

Keep cookies in original wrapping at room temperature unless otherwise noted.

We recommend enjoying them within the first three days for the best flavor and texture. Many of our cookies also freeze well if you want to save some for later.

Yes—they warm up beautifully. 8–12 seconds in the microwave, 2–3 minutes in an air fryer at 280°F, or 3–5 minutes in the oven at 300°F brings them right back to warm, soft, and melty.

Yes—we offer larger-format orders for meetings, gatherings, gifting, and celebrations of all kinds.

A minimum of 2 days is ideal, though timing may vary based on order size and availability.

Yes, our cookies are well suited for thoughtful gifting, from client thank-you’s to birthdays and office celebrations, available through weekly drops or catering and corporate service.

We may be able to accommodate select custom requests depending on timing, size, and availability.

Some items may be made without certain ingredients, but as everything is prepared in a shared kitchen, we can’t guarantee the absence of cross-contact. If you have a severe allergy, please keep this in mind.

Our baked goods may contain or come into contact with common allergens, including wheat, dairy, eggs, soy, peanuts, and tree nuts—please keep this in mind when ordering.

We cannot guarantee a nut-free kitchen, even for products made without nuts as a direct ingredient.